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How can an insurance agent help a small employer interested in participating in the SHOP Marketplace for Small Businesses?

An insurance agent will be able to help any small employer, as they have in the past. The agent can help the employer decide which health insurance policy would be best for them, enroll employees in the plan, file health insurance claims, and understand the process of enrollment.

In the SHOP Marketplace, HHS expects that insurance agents will be in contact with employers both before and after enrollment, as they will be a primary contact for customer service issues.

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