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What help should an insurance agent, navigator or certified application counselor give consumers if they or their dependents are eligible for Medicaid or CHIP?

An agent, navigator, or certified application counselor working with consumers eligible for Medicaid or CHIP is expected to refer consumers to Nebraska, the state Medicaid and CHIP program. Agent, navigator, and certified application counselor training will include information about where to direct Medicaid or CHIP-eligible consumers.

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